Tag Results: clients
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Most firms claim to provide excellent client service, but they fail to be intentional about it. In this joint presentation, Inavero’s Eric Gregg and Rainmaker’s Adelaide Ness will explore why service quality matters; the impact it can have on factors such as retention, differentiation, and client acquisition; and how to measure it with Net Promoter Score methodology.
Added: August 30, 2018 - 4:03 PM / Views: 192
When firms implement Five Star Client Service, targeted teamwork and fully integrated process involvement are invaluable results. The Five Star Client Service program helps firms build loyalty and trust with their clients, deter client loss to competitors, and produce immediate, numerous and invaluable in-house benefits.
Added: January 12, 2018 - 9:17 AM / Views: 194