Create Client Service Experience
Building Relationships with Benefits
People do business with people they like and trust; building intimate relationships that are beneficial to your practice rarely comes through chance meetings that have no follow up or follow through. Read about how to build these relationships here.
Added: June 28, 2018 - 9:14 AM / Views: 164
Client Loyalty and Win-Loss Reviews
Rainmaker’s Client Loyalty Development process includes a comprehensive study of your accounting firm’s client base. Tailored around your firm’s unique needs, our Client Loyalty Survey provides insight into your clients’ perception of your firm, including, but not limited to: image, responsiveness, billing and pricing issues, competitive position, service quality, overall value provided, and anticipated future service needs.
Added: October 01, 2018 - 3:10 PM / Views: 171
Five Star Client Service Program
Members OnlyWhen firms implement Five Star Client Service, targeted teamwork and fully integrated process involvement are invaluable results. The Five Star Client Service program helps firms build loyalty and trust with their clients, deter client loss to competitors, and produce immediate, numerous and invaluable in-house benefits.
Added: January 12, 2018 - 9:17 AM / Views: 198
Tips of How to Take Your Website to the Next Level
5 Steps to Powerful Industry Websites.
Added: October 30, 2018 - 1:00 PM / Views: 157
Webinar: Service Measurement to Service Excellence
FeaturedMost firms claim to provide excellent client service. Those that are truly intentional about it, however, are the ones that effectively differentiate themselves in the marketplace.
Added: February 28, 2018 - 3:21 PM / Views: 259